PROJECT OVERVIEW
Bloom is a web application that helps a therapist to add, secure and maintain their patient records. It also assists the therapist by continous patient monitoring, and suggestive indications in the reports, for better understanding of the case.
The goal of this project was to create an impact in the young students community mental health, aiding a support to the therapists via technology connecting both the parties.
ROLE
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Weird Frames Team
UX / UI Designing
User Research
DURATION
Sept - Nov 2021
“Technology is not something to replace us, but something aid us to help people.”
- Anonymous Participant(Therapist) from our Survey
Background
There has been a significant rise in the people suffering from mind related issues, particularly after the pandemic 2020. While there are treatments available at affordable prices, there is still a gap in the facilities provided. Mental health isn’t a riddle, it is something more serious, which many of us fail to address. Times have changed and people’s mindsets have modernized, yet MENTAL ILLNESS or AILMENT still is surrounded by stigmas and myths.
So, me and my team we wanted to design a solution to bridge the gap between those who needed help and those who offer care and cure. And with this we hope to connect millions of minds and bring a change in the society.
Understanding the problem
Mental health is a ocean of possibilities, puzzled riddles, experiments, achievements, a complete amusement in every step of its way . On the flip side of this is a whole new world of opportunities and information to explore, hidden deep in the dark too.
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When we began this project, we were excited and exhausted at the same time looking at the mountain of challenge before us.
The fist big hurdle was the complexity and the sensitivity of the subject in itself. We wanted to first understand the subject better so we did our secondary research and survey to understand the major pain points.
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With the sample size of 70+ participants we revealed that we wanted to work in the niche part of this giant. We chose to understand better about the mental healths of university students community.
Our survey results also showed us a pattern, that almost 76 % participants had felt bad thoughts and awful worries atleast once in 2 weeks period. This is the most crucial time where these students needs a constant support, nurture. Also students who were taking ailments were not able to progress in the treatment because of lack of communication away from therapy sessions, where exactly they are alone without social interactions.
So we raised this issue to a couple of professional of various field such a univerity therapist, life skill counsellors, psychologists and psychiatrists. We organised informational interviews with these professionals to understand thier point of view about the student community.
We got exciting revelations from the same, we not only understood the students problem from the eye of a professional, but also got a bigger picture about the pain points of these professionals while handlings these cases.
We discovered that professionals are not able to track and monitor high priority cases at all times and sometimes get false response from their patients on doing home assigned tasks. They feel these activities and tasks are equally important as a therapy session. These are major concerns of not showing progress in a treatment.Also often healthcare professionals seek for medical journals, artifacts, case studies etc. to reference for their learning or deeper understanding about a case. But unfortunately a community exclusively for medics isn't available.
Now with all the insights that we gathered we felt the need to look things from a greater prescpective to tackle the pain points of the students community and the professionals.
Defining the Problem statement
After gathering the insights from the research, survey and information interviews from professionals, we framed were we needed to work.
Problem Statement
How to bridge the gap between the therapist and patients outside of the therapy session for effective treatment.
Product vision and solution
Defining MVP and Features
Based on the research insights, we identified the mvp's and these features were added in the sketches and wireframes. Our Key Solution will have a App with features that helps the therapist to have
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Forum to share their Medical records, journals, seek support etc.
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Activities or homeworks/Assignment tasks that the therapist wish to assign the patient (eg. Mood Tracking, etc)
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Documented session details.
Proposed Solution
The idea of the Solution is to have an App that will have a designated Ai assistant for the therapist to manage, track and record the home activities of their patients. The App will also have a Community forum with Geographic location, that lets them share about the medical reports and journals.
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Initial Paper - Sketches
Digital Wireframes
Login Page
Clientele Record
Patient Diagnosis Report
Home Screen
Patient Record
Patient task record report
Community Page
Ui Design
Logo and Style Sheet
Inspirations and logo development
Final Logo
Color Pallete
The color scheme chosen represents hues of blue. Blue is a calming color that relaxes people. Blue and white also emphasize safety, trust and reliability
Primary colors
Greyscale colors
Secondary colors
Typography
Font
Proxima Nova due to its simplicity, being a sans-sherif font. It is very legible and works well on digital interfaces.
PROXIMA NOVA BOLD
PROXIMA NOVA REGULAR
PROXIMA NOVA LIGHT
Iconography
A family of simple outlined icons are used. It is not over-complicated and clearly explains the message in static action.
Interface Design
Getting started screen
This screen was designed for the therapist/Counsellor or an Authoritative person to login to the Application.
Home Screen
The home screen is the user's dashboard with all the important informations such as schedules, updates from patients, high priority reports from the task tracker, notifications from the community forum.
Clientele Holder - My Patients
This page shows the patients record of the therapist/counsellors collectively.
My Patients - Individual patient record
All the informations such as general information, vital medical records, assignments, reports of the tasks, session details, diagnosis of every individual patient is saved in a unique folder for each using their name and ID.
My Patients - Diagnosis
The patients medical vitals, treatment procedure acknowledgement, session description, session analysis will be available
in the diagnosis section of the patients record.
My Patients - Task report tracker
The app tracks the activity/task assigned to the patient by the therapist. This will help in continuous monitoring of the
treatment, and so better progress in health.
Bloom Community Forum
Bloom will have a community forum that lets its users to connect with likeminded professional to share medical transcripts, documents, artifacts etc.
Key Learnings and Takeaways
With our initial research and expectation for the project we wanted to connect all the possible dots, cover the maximum accessibility spectrum. The difficulty was in narrowing a topic to create sufficient design. We eventually managed to do so by adapting to a niche which we also had the resource availability too. Creating a safe space for the patients, trying to use the latest Hi-tech advancements to address even the smallest of concerns, which has a simple cure already. I think if we were to do this project now I would definetly
More like trying to invent square wheels, when the circle was just fine.
But then we realized this by constantly validating our hypothesis, with professionals in various related fields. And we hope we were able to find a solution which would help both the parties (therapists and their patients) feel connected, not lost during the progress and a judgement free treatment.